FAQ

SERC Frequently Asked Questions

REGISTRATION OPENS DECEMBER 16, 2019

HOST CITY

United Way of Greenville County
Greenville, South Carolina

DATES

The Southeast Regional Conference will be held in Greenville, South Carolina from Tuesday, April 28 to Friday, May 1, 2020.  Tuesday will feature the Conference kickoff with activities, special guest, awarding the Dolly Parton Legacy Honor, meeting sponsors and more followed by a “welcome reception.”

SCHEDULE

For a quick overview of the conference timeline and planned learning blocks, visit our SERC Program Timeline.  A detailed schedule of all learning experiences will be available in early February 2020.

CONFERENCE PRICING

Early bird registration of $550 is available through March 30, 2020 
Full registration after March 30: $580
Registration site will allow for credit card payment or “pay offline” via check.  

Please make checks payable to:
United Way of North Carolina
1130 Kildaire Farm Road
Cary, NC  27511
*Mark: SERC Registration

HOTEL AND RATES

The SERC will be held at:
Westin Poinsett Hotel
120 South Main Street
Greenville, SC  29601

King or double rooms are available at $179 per night.  Self-parking is $7/day and built into your registration cost.  However, if staying pre- or post- conference nights, parking is paid by registrant.  Valet parking is also paid by registrant.

FLEX CREDITS

This event has been approved by United Way Worldwide for flexible credit use.  That means each U.S. – or Canada – based attendee can use flex credits for registration, travel and a per diem reimbursement.  

  • Participants will receive up to $550 in registration

  • Up to $500 for travel

  • Up to $994 in per diem

 SERC attendees will receive a link to request reimbursement following the conference.

Please note that it is the responsibility of each attendee to obtain internal approval to use flexible credits.  Check with your supervisor or flex credit manager before submitting any reimbursement requests.  For more information, access your account balance or view the flexible credit policy.  If you have a question at any time, please contact Ask United Way (United Way Online access required)

CANCELLATION POLICY

Cancellations emailed by Friday, April 7, 2020 will be honored with a refund of less a $75.00 administrative fee.  Cancellations received after April 7 will not be refunded, however you may arrange for a substitute to attend in your place.